How to buy
To purchase samples choose your sample selection in the side bar and follow the prompts for secure payment.
To make a purchase or if you need help selecting the right product, please feel free to contact our customer service team at 1-888-927-7999. You can purchase our products by contacting our customer service team as well or from our reseller responsible for your region.
Refund Policy
Product distributed by TSO Global Distributors are decorated with our client’s logo. Before any product is marked, the logo must be explicitly approved by the customer before production. No refunds will be issued once the product has been marked. All sales are final. TSO Global Distributors products have a one year warranty on all manufacturer defects.
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Do you accept custom and special orders?
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Yes. We are happy to accept custom and special orders. We require payment in full at the time a custom or special order is placed. Custom and special orders cannot be cancelled or modified for any reason once the order has been placed. Minimum order requirements apply. We welcome your inquires so feel free to contact our Sales Department for further details. Please allow 2-3 weeks for delivery depending on the quantity.
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What if my order gets lost in shipping?
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If you believe your shipment might be lost, please contact us directly for assistance. Orders that are lost due to incorrect delivery address information provided by you are strictly your responsibility and are not eligible for a refund. However, should a lost order be due to our mistake we will promptly send you a duplicate order at our expense, or issue you a full refund at your request. Claims for non-receipt of an order must be made within 10 days from the date the order was shipped.
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